Instant messaging is currently down

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

Our live chat service, Intercom, is down due to unforeseen issues with database migrations on their servers. They're currently investigating the cause, and will have the service back up and running as soon as possible.

This means that Live Chat is currently not working. You may be able to send a message, but the team will be unable to respond immediately.

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Began at: